FM24

At the basic end of our solutions is our approach to managing fault reporting. We are able to accept and control requests for service directly by phone calls to our call centre, or via email or indeed via our dedicated web-portal.
Fm24 has the ability to utilise our award winning fmHorizon request management system or indeed utilise our clients' systems such as Maximo or Concept. The benefits of this service are:

• an affordable, professional 24 hour call/incident handling solution
• wholly saleable solution
• consistency of customer care response
• customer call tracking